Privacy Policy

Introduction

Welcome to kb777, Bangladesh's trusted online casino and sports betting platform. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect from you when you use kb777, how we use it, and the choices you have with respect to your data.

By accessing or using kb777 — whether browsing our live casino games, placing cricket bets, spinning slots, or making a deposit via bKash, Nagad, or Rocket — you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services. This policy applies to all users of kb777, including residents of Dhaka, Chittagong, Sylhet, Khulna, and all other regions of Bangladesh.

Information We Collect

When you create an account or interact with kb777, we collect the following categories of personal information:

• Identity Data — full name, date of birth, username, and password (stored in encrypted form).
• Contact Data — email address and mobile phone number used for account verification and support.
• Financial Data — transaction history, deposit and withdrawal records, and payment method identifiers (e.g. bKash wallet number, Nagad account reference, Rocket mobile number). We do not store full card numbers.
• Technical Data — IP address, browser type and version, device identifiers, time zone, and platform (iOS / Android / desktop) to support account security and fraud detection.
• Usage Data — pages visited, games played, betting patterns, session duration, and in-platform communications with our support team.

We collect this information directly from you (at registration and during account use), automatically through technical means (cookies, log files, device fingerprinting), and in some cases from identity verification partners when mandatory KYC checks are performed.

How We Use Your Information

kb777 processes your personal information for the following legitimate purposes:

• Account Administration — creating and managing your kb777 account, verifying your identity, processing deposits and withdrawals, and providing customer support.
• Service Delivery — enabling access to live casino, cricket betting, slots, crash games, and all other platform features.
• Security and Fraud Prevention — monitoring for suspicious activity, preventing unauthorised access, and complying with anti-money-laundering obligations.
• Communications — sending account notifications, bonus alerts, and promotional messages (you may opt out of marketing communications at any time).
• Responsible Gaming — identifying patterns that may indicate problem gambling and proactively offering support tools such as deposit limits and self-exclusion, in line with our commitment to player welfare.
• Analytics and Improvement — analysing aggregated usage data to improve platform performance, game selection, and user experience for players across Bangladesh.

Payment Information and Security

kb777 supports local Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay, as well as international options such as Visa and Mastercard. When you make a deposit or request a withdrawal, transaction data is routed through our secure payment processing layer. Sensitive payment credentials are never stored on our servers in plain text. All financial transactions on kb777 are protected by SSL encryption.

In cases where identity verification is required (KYC), you may be asked to submit a copy of a government-issued ID, such as your National ID card (NID) or passport. These documents are handled with the highest level of confidentiality and are used solely for verification purposes. Documents are deleted or archived in accordance with applicable retention schedules once verification is complete.

Sharing of Your Information

kb777 does not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your data only in the following strictly defined circumstances:

• Service Providers — trusted third-party vendors who assist with payment processing, identity verification, customer support tools, and IT infrastructure, all bound by confidentiality agreements.
• Legal Obligations — when required by applicable law, regulation, court order, or government authority, such as disclosures necessary for fraud investigations or compliance audits.
• Business Transfers — in the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

In all cases where data is shared with third parties, we require those parties to respect the security of your personal information and to treat it in accordance with applicable privacy standards. kb777 remains accountable for ensuring that any third-party sharing is limited to what is strictly necessary.

Cookies and Tracking Technologies

kb777 uses cookies and similar tracking technologies to provide a smooth and personalised experience on our platform. Cookies are small data files placed on your device when you visit our site. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period to remember your preferences).

We use cookies for the following purposes: keeping you logged in to your kb777 account during an active session; remembering language and display preferences; analysing platform traffic to improve performance; and detecting fraudulent or unusual login activity. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. Please note that disabling cookies may affect the functionality of certain kb777 features.

Data Retention

kb777 retains your personal information for as long as your account is active or as needed to provide you with our services. If you close your account, we will retain certain data for a period determined by our operational, legal, and compliance obligations — for example, financial transaction records may be retained for a defined number of years in order to comply with anti-money-laundering requirements and other applicable regulations.

Data that is no longer needed for any legitimate purpose will be securely deleted or anonymised. If you request deletion of your account data and there is no overriding legal obligation to retain it, we will process your request within a reasonable timeframe and confirm completion.

Your Privacy Rights

As a kb777 user, you have the following rights with respect to the personal information we hold about you:

• Right of Access — you may request a copy of the personal information we hold about you.
• Right of Rectification — you may ask us to correct inaccurate or incomplete personal data.
• Right of Erasure — you may request deletion of your personal data where there is no compelling reason for us to continue processing it.
• Right to Restrict Processing — you may ask us to suspend processing of your personal data in certain circumstances, such as while we verify the accuracy of data you have contested.
• Right to Object — you may object to our processing of your personal data for direct marketing purposes. We will stop processing your data for that purpose as soon as we receive your objection.

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all legitimate requests within a reasonable period. We may need to verify your identity before processing a data request to ensure we are speaking with the rightful account holder.

Protection of Minors

kb777 is strictly an adults-only platform for users aged 21 and above. We do not knowingly collect personal information from individuals under 21 years of age. If we become aware that a minor has provided us with personal data without verifiable parental consent, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on kb777, please notify us at [email protected] immediately. We are committed to upholding child protection standards across all aspects of our platform and the data we process.

Changes to This Privacy Policy

kb777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make a material change, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification.

Your continued use of kb777 following any posted revision constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically so that you are always informed about how we handle your data. If a change significantly affects your rights, we will make reasonable efforts to bring it to your attentionbefore you continue using the platform.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way kb777 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available to assist players from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all regions of Bangladesh.

Email: [email protected]